Privacy Policy for Pengaduan Jalan Banten

This Privacy Policy applies to the mobile application Pengaduan Jalan Banten, developed by 7Smarts. Our app is committed to protecting your privacy and handling your data transparently.

Information We Collect

We may collect the following types of data:

• Personal information (such as name, email, phone number) when provided by users.
• Device and usage information (such as IP address, device model, OS version, and app usage data).
• Location data, if permitted by the user.

How We Use Your Information

We use the collected data to:

• Provide and improve our services.
• Respond to customer inquiries and support requests.
• Enhance app security and user experience.
• Analyze app performance and user engagement.

Data Sharing and Disclosure

We do not sell or trade user data. However, we may share data with:

• Government authorities when required by law.
• Third-party service providers assisting in app functionality (e.g., analytics, cloud storage).

Data Security

We take appropriate security measures to protect user data from unauthorized access, disclosure, or misuse.

User Rights

Users have the right to:

• Access, update, or delete their personal data.
• Withdraw consent for data collection at any time.

To exercise these rights, please contact us.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect data from minors. If you believe a child has provided us with personal information, contact us for removal.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: 7smarts.id@gmail.com

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of any significant changes through the app or website.

By using our app, you agree to this Privacy Policy.